Cookie Policy
Our cookie policy and how we use them
Last Updated: December 20, 2025
1. WHAT ARE COOKIES?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
2. WHY DO WE USE COOKIES?
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Online Properties.
3. TYPES OF COOKIES WE USE
A. Strictly Necessary Cookies
These cookies are essential to provide you with services available through our website and to use some of its features, such as access to secure areas or processing your audiobook orders.
- User Management: To keep you logged into your account during your session.
- Product Placement & Input Storage: To temporarily store the names, themes, and additional info you enter so that your custom audiobook can be generated and placed in your cart correctly.
- Stripe (Payment Processing): Stripe uses cookies to prevent fraud and to handle the secure processing of your financial transactions. These are vital for the security and functionality of the purchase.
B. Analytics and Customization
- PostHog (Product Analytics): We use PostHog to understand how users interact with our platform.
- Data Residency: We host our PostHog data on EU-based servers to ensure a high level of data privacy.
- Cookieless Mode: If you do not provide consent via our cookie banner, we use PostHog in a "cookieless" mode. In this mode, we do not store persistent identifiers on your device; we only collect anonymized event data to improve our service without identifying you personally.
- Google Search Console (Search Analytics): We use this to understand how our site appears in search results. This data is anonymized and does not track individual user behavior on the site via cookies.
4. HOW CAN I CONTROL COOKIES?
You have the right to decide whether to accept or reject cookies.
- Cookie Consent Manager: You can exercise your preferences by clicking the appropriate choices on the cookie banner that appears when you first visit our site.
- Browser Controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted (e.g., you may not be able to remain logged in or place an order).
5. DEFENSIVE DISCLOSURE ON THIRD-PARTY COOKIES
While we strive to minimize cookie usage, third-party services like Stripe or Google may update their technologies independently. By using our service, you acknowledge that these providers may use cookies to ensure the security of your payments and the stability of the web infrastructure.
6. UPDATES TO THIS POLICY
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.